This programme is designed to use the 'The Balanced Scorecard' as a framework to demonstrate how businesses under the new regulatory regime can use key performance measures and controls to ensure enhanced performance, risk management and profitability. Whilst retaining financial measures of past performance, the Balanced Scorecard introduces the drivers of future company performance. The drivers, encompassing customer, internal business process and learning and growth perspectives, are used to ensure a company's strategic objectives are translated into tangible objectives that are fully measurable, which can then be used to enhance performance to meet set goals.

Programme

Participants will learn the practical implications of:
	Understanding how to align departmental and FSA objectives together, linking strategic objectives to long term targets and annual budgets.
	Performing periodic and systematic strategic reviews
	Obtaining feedback to improve strategies
	Gaining consensus of strategy
	Communicating throughout the organisation
	Measuring functional performance as well as process performance
	Achieving greater accountability at all levels
	Creating employee 'buy in' to performance management

Course Duration
	Three days

Programme Focus
	The new regulatory regime
	Approaches to measuring your business
	Translating factors that build customer and employee satisfaction into performance measures
	Define the four measurable perspectives of the 'Balanced scorecard'
	Match organisational goals with team and individual performance measures
	Determine sources of objective performance data for on going performance indicators
	Identify how multi-national company's have adapted the 'Balance Scorecard' to match their strategies.
	Creation of a convergent culture to allow the implementation of change

For information on taking this course, please complete the form below or contact us using the details provided.

Contacting Us:
Tel: +44 (0) 1786 449329
Fax: +44 (0) 5603 113491
Email: info@fstcollege.com