Item Bank Management & Writing

Quality Assurance

Item Creation Procedures and Quality Assurance Protocols

The creation of high quality and consistent items is fundamental to the successful delivery of valid, robust and meaningful assessment vehicles that achieve the learning and evaluation objectives of our clients. Knowledge maintenance and assessment are also taken very seriously by the FSA and is a core element of the Training and Competence Sourcebook requirements. As such, approved persons with responsibility for maintaining the competence of key staff need to be confident that where assessment production is outsourced, this is completed to the very highest standard. By using an outsourcer, approved persons also need to have some comfort that outsourcer has appropriate systems and controls in place to ensure the quality and standard of assessments produced.

FSTC takes its responsibilities for the production of assessments extremely seriously, having rigorous competency requirements for all item writers employed, thorough procedures in place for the creation of items, and a robust quality assurance program controlling the quality of our assessment outputs.

 

  
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